Seeking Employment - Residential/Commercial Construction Exp.

  • August 13, 2020 4:24 PM
    Message # 9163290
    Kimberly Eaton-Pregler (Administrator)

    AMELIA WICHERT
    Haltom City, TX 76117 * Phone: (817) 902-5298

    ameliamwichert@gmail.com                                linkedin.com/in/amelia-wichert-44b5534b     

    HOME PROGRAM MANAGER/ SERVICE WRITER / OPERATIONS

    To obtain a responsible and challenging position that will utilize my strong people and communication skills, business experience and add value to operations

    Summary of Qualifications

    o Manage Warranty Disputes in a Residential Sector
    o Service Writer and Mechanic Supervisor
    o Read/understand schematics

    • o   Time Management skills
    • o   MS Office proficient
    • o   Initiative  /Self directed
    • o   Effective Communicator
    • o   Strong Work Ethic
    • o   Client Relations
    • o   Problem Solver
    • o   Dependable / Reliable
    • o   Multi-task effectively

    Achievements

    • ü  Increased clients and sales
    • ü  Maintained long-term honest relationships with all clients and staff

    Work History

    DeMars & Associates                                                                             Hurst, Texas 
    CAP – Home Program Manager                                       
    March 2019 – January 2020

    o Manage Arbitration Hearings involving contractual, construction, and legal claims between homeowners and builders across the United States
    o Recruit and train attorneys, engineers, home inspectors and arbitrators
    o Facilitated communication between builders, homeowners and warranty providers

    o Reviewed Arbitration Decision Letters and case files based on Residential Construction Guidelines, Program Rules and specified warranty

    o Maintain compliance with governing laws or standards
    o Assisted with coordinating other company arbitration programs

    Classic Fleet Management                                                      Richland Hills, Texas 
    Operations Assistant/Professional Service Writer                       
    Jun, 2016 - Jan, 2019

    o Quoted diesel/gas mechanic repair jobs to include labor and parts 
    o Scheduled work for 5 mechanics based on their particular skills and knowledge
    o Ordered, accounted for and stocked parts
    o Dispatch technicians and accounted for all jobs they were on a consistent basis
    o Stayed in close communication with clients regarding where the job stood and advised on an ETA of completion
    o Report directly to the owner and perform any tasks as requested

    o Coordinated Roadside Assistance Calls (i.e., tracked down location, dspatch appropriate technician, order parts, stay in close communication with client and technician and bill for the services once completed)

    Legacy Housing                                                                           Fort Worth, Texas 
    Parts Coordinator                                                                      
    Jun, 2014 - Jun, 2016

    o Researched/identified/located all mobile home parts
    o Coordinated resolution of part disputes between factory and mobile home dealers (i.e. parts identification, defective and replacement parts
    o Read and understand schematics
    o Organized placement of parts via other homes, contractor, dealer or freight to ensure parts are received in a timely manner
    o Created invoices for parts not covered under warranty
    o Inventory and account for all parts distributed
    o Maintain professional relationship with dealers and homeowners while providing customer support

    Clayton YES!                                                                               Fort Worth, Texas 
    Executive Assistant                                                                     
    Oct, 2011 - May, 2014

    o Responsible for billing, balances and budgets of 41 Fort Worth After School Programs
    o Created and maintained a purchase order system for all Grants programs
    o Purchased all materials and supplies for sites and bill according for each purchase
    o Notify staff of random drug testing in a secure manner and ensure they completed the test
    o Processed time sheets for staff and Partial Service Providers/Contract Labor
    o Established and maintained system for staff training, arrange times and set up facilities


    Child Care Associates                                                                   Fort Worth, Texas 
    Program Support Specialist                                                         
    Nov, 2001 - Sep, 2010

    o Acted as the liaison between Human Resources and Head Start Staff
    o Responsible for logging, creating memos and directing all personnel paperwork
    o Completed background checks on all staff as new hires, transfers and once every two years on all 750+ staff
    o Responsible for all child care center billing
    o Responsible for corresponding with TDFPS Child Care Licensing Division and completing/maintaining all Director Designation, New Operation, Closing Operation and Staff Risk Evaluations for all 38+ centers
    o Collected, collated, tracked and maintained In Kind Donations (both volunteer hours and material)
    o Assisted with time edits for payroll on all Central Office Staff

    Eagle Construction and Environmental Services                       Fort Worth, Texas 
    Personnel Coordinator                                                               
    Dec, 1998 - Jul, 2001

    o Created and posted companywide job listings for the 7 locations throughout the state of Texas
    o Recruited employees through newspaper advertisements, Internet, Texas Workforce Commission, colleges and local agencies 
    o Interviewed and ran background checks and checked references on all applicants
    o Maintained and tracked personnel information on all employees
    o Conduct pre-qualification Urinalysis according to Pipeline and D.O.T regulations by sending staff for physicals, HAZMAT training and ensuring driver files were current and maintain all staff physical/medical records




100 E. 15th Street, Suite 600

Fort Worth, Texas 76102

PHONE:  817-284-3566  |    FAX: 817-284-6465

EMAIL: info@fortworthbuilders.org 

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